Shipping Policy

Last updated: February 22, 2026

1. Service Area

Theni Delivery currently operates within the Theni district of Tamil Nadu, India. Our service areas include:

  • Theni Town
  • Cumbum
  • Kudalur
  • Periyakulam
  • Uthamapalayam
  • Bodinayakanur
  • Andipatti
  • Chinnamanur

2. Delivery Options

🚀 Instant Delivery

For urgent shipments that need immediate attention.

  • Within 2 Hours: Express pickup and delivery
  • Within 4 Hours: Standard same-day delivery
  • Same Day: Flexible timing within business hours

📅 Scheduled Delivery

Plan your delivery in advance for a specific date and time.

  • Choose your preferred pickup date
  • Select convenient pickup time
  • Advance booking recommended for guaranteed slots

3. Delivery Types

🚛 Full Truck Load

Dedicated vehicle for large shipments or bulk goods. Ideal for:

  • Commercial shipments
  • Bulk agricultural products
  • Large furniture or equipment

📦 Parcel Booking

Economical option for smaller packages. Perfect for:

  • Documents and small parcels
  • Poly bags and cotton boxes
  • Personal items

4. Pricing

Our rates are calculated based on:

  • Origin & Destination: Pickup and delivery locations
  • Package Weight: Weight categories (26kg, 30kg, 40kg, 50kg)
  • Article Type: Poly bags, cotton boxes, etc.
  • Quantity: Bulk discounts available for 10+ items

Fare is calculated automatically when you fill in your booking details. All prices are in Indian Rupees (₹) and include GST where applicable.

5. Packaging Requirements

To ensure safe delivery, please ensure:

  • Items are properly packed and secured
  • Fragile items are clearly marked and cushioned
  • Liquids are sealed in leak-proof containers
  • Weight is accurately declared
  • Sender and recipient details are clearly labeled

6. Prohibited Items

We do not accept the following items:

  • Illegal substances or contraband
  • Hazardous or flammable materials
  • Live animals
  • Perishable goods without proper packaging
  • Valuable items like jewelry or currency
  • Weapons or explosives

7. Tracking & Notifications

Stay updated with your shipment:

  • Booking confirmation via WhatsApp/SMS
  • Driver assignment notification
  • Pickup confirmation
  • Delivery completion notification
  • Real-time order status in your dashboard

8. Contact Us

For shipping inquiries, please contact:

  • Phone: +91 98765 43210
  • Email: support@thenidelivery.com
  • Hours: Mon - Sat: 8:00 AM - 9:00 PM